Yes! We are at 104 Baker Street in Maplewood NJ (between Maplewood Avenue and Everitt Place)

Tuesday - Friday 11p-5p | Sunday 11-4p | Closed Mondays

Shipping Rates within the U.S.

Shipping and handling charges are calculated based on the weight of the items being shipped. We ship to U.S. addresses via USPS Priority Mail and UPS(Tracked). Orders placed Monday through Friday will ship within 3-5* business days of purchase, excluding weekends and holidays. If delays are expected with your order, you will be contacted via email. Please note that additional shipping time is required during our promotional sales events.

Free standard continental U.S. shipping on orders of $75+. Select the FREE (standard) option. Valid on shipments to the continental U.S. only. Free standard shipping valid on purchases of $75 or more before shipping, handling and taxes are added. Terms of offer are subject to change.

We currently ship internationally via USPS Priority International/Insured for a flat rate of $50 unless otherwise specified. We offer Canada shipping that is based on weight and ships First Class. If your country is not listed, please send us an e-mail at hello@meusshop.com and we will get back to you with a shipping quote. Please note that Priority International delivery can occasionally take up to 14 business days. Because of conditions outside of our control once a parcel leaves the US and enters into International customs, we are unable to guarantee its delivery date. We are not responsible for any sales tax, local tariffs and customs charges.

We do not offer refunds for lost, unclaimed or undeliverable packages. We cannot replace merchandise or provide refunds for items that are shipped to the wrong address if the address provided to us during checkout was wrong.

If an unclaimed parcel is returned to us,we can reprocess the order by sending out a payment request for the shipping fee. The parcel will ship out upon receipt of the shipping fee payment. Alternatively, we could cancel the order and process a refund for the full purchase price of the item excluding shipping costs.

RETURN POLICY

Return policy for In-store purchases:

You may return eligible items within 7 days of receipt for an exchange or refund in the form of a MEUS Gift Card. Returned items must be in their original, unsused and unworn condition, free of any stains, odors, perfume, deodorant or defects and with all packaging and tags still intact and attached. 

Fragrances, candles, and beauty/apothecary are final sale and NOT eligible for returns/exchanges. All special orders, discounted and sale items are final sale. No returns, exchanges, and refunds can be applied.

Return policy for Online Orders:

Online orders are eligible for exchange or refund in the form of a MEUS eGift Card. You may return an item within 7 days of receipt for an exchange or refund in the form of a MEUS eGift Card. Returned items must be in their original, unworn and unwashed condition, free of any stains, odors, perfume, deodorant or defects and with all packaging and tags still intact and attached. Exchange or Meus eGift Cards will not be issued for returns that are damaged or lost in transit. 

All special orders, discounted and sale items are final sale. No returns/exchanges/refunds can be applied.

All returns require authorization and must accompany a return authorization number. Please email hello@meusshop.com for a return authorization. Returns must be postmarked within 7 days of the original ship date. Shipping costs are non-refundable and return shipping is the responsibility of the customer, except in the case of damaged goods.

Fragrances, candles, and beauty/apothecary are final sale.

We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for lost returns or if the item is damaged in the mail. Once items have been received, you will receive a refund (minus the cost of shipping). Please allow one week for processing from the point at which we receive the returned item(s).

We have the right to deny a credit if any returned items do not meet our return policy requirements.

Once we receive your return, please allow 2-3 business days for your return to be processed. We’ll send you an email with your Meus eGiftcard once we have processed your return.

STILL HAVE QUESTIONS?
Quickest way to get in touch with us is through texting 908-991-6387 or by sending us an email at hello@meusshop.com.

All special orders, discounted and sale items are final sale. No returns/exchanges/refunds can be applied.

All prices are in US Dollars. We accept Visa, MasterCard, American Express, Discover, PayPal and ApplePay (in-store).

We would be happy to make it extra nice and include a brief handwritten note along with your gift. Simply leave us a message in the "notes" field at checkout or send us an email with your order number at hello@meusshop.com with the message that you would like to include, immediately after placing your order.

All transactions are secure and encrypted and we do not store any of your payment information.

A 6.625% sales tax will apply to orders shipping within New Jersey state.

Most of our stock are from makers who produce in small batches. Some items are one of a kind and will often sell out quickly. Please sign up to be included in our mailing list (form at the bottom of the site) in order to learn about new product releases. You can also sign up to be notified once a specific product is restocked, just fill out the form on the product's sold out page or send us an email at hello@meusshop.com

Email us at hello@meusshop.com and include the following: a link to your website, images of your product(s). Unfortunately we cannot respond to everyone - we will be in touch if we're interested in carrying your work. Thank you for your interest in working with us!