Information and Policies
SHIPPING & HANDLING
Shipping Rates within the U.S.
Shipping and handling charges are calculated based on the weight of the items being shipped. We ship to U.S. addresses via USPS Priority Mail (Tracked). Orders placed Monday through Friday will ship within 3-5* business days of purchase, excluding weekends and holidays. If delays are expected with your order, you will be contacted via email. Please note that additional shipping time is required during our promotional sales events.
Free standard continental U.S. shipping on orders of $75+. Select the FREE (standard) option. Valid on shipments to the continental U.S. only. Free standard shipping valid on purchases of $75 or more before shipping, handling and taxes are added. Terms of offer are subject to change.
Local Pickup
Choose the free local pickup "shipping" option during checkout and You can stop in and pick up your order from our shop at 104 Baker Street in Maplewood NJ. You will receive an email within 48 hours once your order is ready for pickup.
International Shipping Rates & Policies
We currently ship internationally via USPS Priority International/Insured for a flat rate of $50 unless otherwise specified. We offer Canada shipping that is based on weight and ships First Class. If your country is not listed, please send us an e-mail at contact@meusshop.com and we will get back to you with a shipping quote. Please note that Priority International delivery can occasionally take up to 14 business days. Because of conditions outside of our control once a parcel leaves the US and enters into International customs, we are unable to guarantee its delivery date. We are not responsible for any sales tax, local tariffs and customs charges.
GIFTS
We would be happy to include a brief note along with your gift. Simply leave us a message in the "notes" field at checkout or send us an email with the message that you would like to include, shortly after placing your order.
SOLD OUT ITEMS
Most of our stock are from makers who produce in small batches. Some items are one of a kind and will often sell out quickly. Please sign up to be included in our mailing list (form at the bottom of the site) in order to learn about new product releases. You can also sign up to be notified once a specific product is restocked, just fill out the form on the product's sold out page.
LOST, UNCLAIMED AND RETURNED & UNDELIVERABLE PACKAGES
We do not refund postage for lost, unclaimed or undeliverable packages. We cannot replace merchandise or provide refunds for items that are shipped to the wrong address if the address provided to us is no longer your address or if you provided the wrong address during checkout.
If an unclaimed parcel is returned to us, we can reprocess the order by sending out a payment request for the shipping fee. The parcel will ship out upon receipt of the shipping fee payment. Alternatively, we could cancel the order and process a refund for the full purchase price of the item excluding shipping costs.
PAYMENT METHODS
All prices are in US Dollars. We accept Visa, MasterCard, American Express, Discover and PayPal.
PRIVACY & SECURITY
MEUS respects your privacy and takes great care to safeguard all customer data. Your personal information and order history will never be disclosed or sold to a third party.
SALES TAX
Sales tax will apply to residents of New Jersey.
LOOKING TO SELL YOUR WORK AT MEUS?
Please email Marichelle at contact@meusshop.com with a link to your website. Unfortunately we cannot respond to everyone - we will be in touch if we're interested in carrying your work. Thank you for your interest in working with us!
STILL HAVE QUESTIONS?
Please read our FAQs for additional information including our shipping and return policies. You can also contact us at 908-991-6387 (text for quick response or leave a message) or by email: hello@meusshop.com.